1. About these Terms
These Terms of Service ("Terms") govern your access to and use of the LaunchLoop website, applications, APIs and related services (together, the "Service"), operated by Paratore Group, a SASU registered at 329 chemin du Gay, 38500 La Buisse, France, SIREN 992 066 357, SIRET 992 066 357 00011 ("LaunchLoop", "we", "us", "our").
By creating an account, submitting a launch, posting a review or otherwise using the Service, you confirm that you have read, understood and agreed to these Terms, our Privacy Policy and our Cookie Policy. If you do not agree, do not use the Service.
If you use the Service on behalf of a company, you confirm that you are authorised to bind that company to these Terms, and "you" refers to that company.
2. The Service in plain English
LaunchLoop is a directory and discovery platform for AI SaaS products. Founders ("Makers") can submit their product ("Launch"), receive reviews and feedback from other users ("Reviewers"), earn or buy credits ("Credits") and purchase optional paid features such as boosts, featured placements or a paid subscription plan.
LaunchLoop acts as a hosting intermediary under the EU Digital Services Act (Regulation (EU) 2022/2065, "DSA") and as a host under Article 6 of the French Loi pour la Confiance dans l'Économie Numérique (LCEN). We do not author, endorse or verify the products listed by Makers.
3. Eligibility and accounts
3.1. You must be at least 16 years old to create an account. If you are under 18, you confirm that your legal guardian has reviewed and approved these Terms. You must be at least 18 years old to purchase Credits, subscribe to a paid plan or use any paid feature of the Service.
3.2. You must provide accurate and up-to-date information when registering and keep your account credentials confidential.
3.3. One natural person, one account. Operating multiple accounts to inflate reviews, votes or Credits is a material breach of these Terms.
3.4. You are responsible for all activity that occurs under your account, including actions by employees, contractors or agents acting on your behalf.
3.5. We may refuse, suspend or terminate accounts at our discretion, in particular in case of abuse, fraud, sanctions screening or court order.
4. Submitting a Launch (Maker rules)
4.1. What you must guarantee
- (a) You own, or have a valid licence to, the product, brand, logo, copy, screenshots and any other content you submit.
- (b) The product is functional, lawfully operated and complies with the laws of every jurisdiction in which it is offered.
- (c) Pricing, free trial conditions and feature claims displayed on LaunchLoop match the product's actual website at the time of submission.
- (d) You are not subject to any sanction (e.g. EU, UN, OFAC) that would prohibit us from listing you.
4.2. Prohibited Launches
The following types of Launches are not permitted on the Service:
- (a) Products that are not genuinely AI-related (no "AI-washing" of static tools).
- (b) Adult content, gambling without licence, illegal drugs, weapons, deepfake-as-a-service targeting real people without consent, surveillance or stalkerware.
- (c) Tools whose primary purpose is to generate spam, malware, copyright infringement, academic fraud or non-consensual intimate imagery.
- (d) Products that infringe the intellectual property, trademark or right of publicity of others.
- (e) Products that have been previously removed from the Service for policy violation.
4.3. Editorial control
We may, at our discretion and without notice, edit (e.g. fix typos), reject, unpublish, re-categorise or de-rank any submission that does not meet our guidelines. This is not censorship of speech; it is editorial curation of a private platform.
5. Reviews, votes and community conduct
5.1. Reviews must reflect genuine, first-hand experience with the product.
5.2. Paid reviews, vote trading, coordinated upvoting, "review-for-review" rings, AI-generated mass reviews and any other manipulation of social signals are prohibited.
5.3. You may not impersonate other users, founders, employees or LaunchLoop staff.
5.4. Harassment, threats, hate speech, doxxing or content unlawful under applicable law (including Articles 6.I.7 and 6.I.8 LCEN, and the DSA) is prohibited.
5.5. We reserve the right to remove reviews, void Credits earned through abuse and ban repeat offenders.
5.6. LaunchLoop leaderboards are ranked exclusively by organic votes. Credits and paid features never influence leaderboard rankings, positions or scores.
6. Credits, paid plans and billing
6.1. Nature of Credits
- (a) Credits are a non-monetary, non-transferable, in-platform unit used to access optional features (boosts, featured placement, etc.).
- (b) Credits have no cash value, cannot be redeemed for money, cannot be sold and are not legal tender.
- (c) Unused Credits expire 24 months after their last activity (purchase, earning or spending).
- (d) We may modify the price (in Credits) of features at any time. Already-spent Credits are not refunded if a feature is later discounted.
- (e) Credits may be earned by performing eligible actions on the platform, such as reviewing other products. We reserve the right to modify, suspend or discontinue the earning mechanisms at any time.
6.2. Paid plans and one-off purchases
- (a) Prices are displayed in EUR (or your local currency where indicated) and are inclusive of VAT where applicable.
- (b) Subscriptions (Founder, Studio) automatically renew at the end of each billing cycle unless cancelled before the renewal date from your account settings. You may cancel at any time; cancellation takes effect at the end of the current billing period.
- (c) Payments are processed by our payment provider Stripe Payments Europe, Ltd. (Ireland). LaunchLoop never stores your full card number or CVC.
- (d) Failure to pay may result in suspension of paid features. Outstanding amounts may be subject to recovery costs and statutory late-payment interest as provided by French law (Articles L441-10 et seq. of the Code de commerce).
- (e) One-off purchases of Credit packs do not create a subscription and are not subject to automatic renewal.
6.3. Right of withdrawal (EU/EEA consumers)
Under Articles L221-18 and L221-28 of the French Code de la consommation (transposing Directive 2011/83/EU), consumers in the EU/EEA have a 14-day right of withdrawal for distance purchases.
By purchasing Credits or activating a paid feature and using it within that 14-day period, you expressly request that performance begin immediately and acknowledge that you lose your right of withdrawal once the digital service has been fully performed (Article L221-28, 1° and 13°).
Unused Credits may be refunded within 14 days upon request to contact@paratoregroup.com.
6.4. Refunds
- (a) Subscriptions: pro-rata refund is not granted for unused time of the current period, except where required by applicable law.
- (b) One-off purchases of Credits: refundable within 14 days only if the Credits have not been spent.
- (c) We may refuse refunds in case of fraud, chargeback abuse or breach of these Terms.
7. Acceptable use
You agree not to:
- (a) Use the Service in violation of any applicable law (including export control, sanctions, GDPR, AI Act, DSA, consumer law).
- (b) Reverse engineer, decompile, scrape at scale, circumvent rate limits, security or access controls.
- (c) Upload viruses, malware, or content designed to disrupt the Service or other users.
- (d) Use the Service to train machine-learning models on user data without our prior written consent.
- (e) Resell, sublicense or commercially exploit the Service or its data outside the features we explicitly offer.
- (f) Use automated systems, bots or scripts to create accounts, submit Launches, post reviews, cast votes or otherwise interact with the Service in a manner that simulates human activity.
- (g) Attempt to gain unauthorised access to any part of the Service, other accounts, computer systems or networks connected to the Service.
8. User content and licence to LaunchLoop
8.1. You retain all ownership rights in the content you submit ("User Content").
8.2. By submitting User Content, you grant LaunchLoop a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt (e.g. resize, compress), publicly display, distribute and communicate the User Content, for the sole purpose of operating, promoting and improving the Service (including newsletters, social media, screenshots and any LaunchLoop application).
8.3. This licence ends when you delete the User Content, except for (i) backup copies retained for the period set out in our Privacy Policy, and (ii) content already shared with third parties (e.g. newsletter subscribers).
8.4. You waive any moral rights in the User Content to the maximum extent permitted by law, solely to the extent necessary for the licence above.
8.5. You represent and warrant that you have all necessary rights and permissions to submit the User Content and to grant the licence described in this Section, and that the User Content does not violate the rights of any third party.
9. LaunchLoop intellectual property
9.1. The Service, including the LaunchLoop name, logo, design, code, database structure, leaderboards, ranking algorithm and editorial content, is owned by Paratore Group or its licensors and is protected by copyright, trademark, database rights (Directive 96/9/EC) and other intellectual property laws.
9.2. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. This licence does not include any right to copy, modify, distribute or create derivative works of any part of the Service.
10. Notice-and-action (DSA & copyright)
10.1. If you believe content on LaunchLoop is illegal, infringes your IP rights, or violates these Terms, send a notice to contact@paratoregroup.com including:
- (a) your contact details;
- (b) the URL of the content;
- (c) a precise description of the alleged illegality or infringement;
- (d) the legal basis for your claim;
- (e) a statement made in good faith that the information is accurate.
10.2. For copyright claims under the DMCA (17 U.S.C. §512), include a sworn statement and your electronic signature.
10.3. We will acknowledge receipt and act in accordance with Articles 16–18 DSA.
10.4. Knowingly false notices may engage your liability under applicable law.
11. Suspension and termination
11.1. You may delete your account at any time from Account Settings.
11.2. We may suspend or terminate your account, with or without notice, for material breach of these Terms, fraud, abuse, sanctions exposure, or if required by law or court order.
11.3. Upon termination, your User Content may be removed from public view; the licences granted in Sections 8 and 9 survive to the extent necessary.
11.4. If we terminate your account due to a breach of these Terms, you are not entitled to any refund of fees or Credits.
11.5. Sections 6 (amounts due), 8, 9, 12, 13, 14, 15 and 16 survive termination.
12. Disclaimers
12.1. To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of rankings, or uninterrupted availability.
12.2. We do not warrant that the products listed by Makers are safe, lawful, of merchantable quality or fit for your use; you transact with Makers at your own risk.
12.3. We do not guarantee any specific number of views, votes, clicks, feedback, users or revenue for products listed on the Service. Results depend on many factors outside our control.
12.4. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (e.g. fraud, gross negligence, death or personal injury caused by negligence, statutory consumer rights under French and EU law).
13. Limitation of liability
13.1. Subject to Section 12.4, LaunchLoop's aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the greater of (a) EUR 100 or (b) the total fees paid by you to LaunchLoop in the 12 months preceding the event giving rise to the claim.
13.2. We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, loss of profits, loss of goodwill, loss of data or business interruption.
13.3. These limitations apply to the maximum extent permitted by applicable law, including but not limited to French law and EU consumer protection law.
14. Indemnification
14.1. You agree to defend, indemnify and hold harmless LaunchLoop, Paratore Group, its officers, employees and agents from and against any claim, demand, loss, liability or expense (including reasonable legal fees) arising out of:
- (a) your User Content;
- (b) your use of the Service;
- (c) your breach of these Terms;
- (d) your violation of any third-party right or applicable law.
14.2. This Section does not apply to consumers to the extent prohibited by mandatory consumer law in the EU/EEA.
15. Changes to the Service and to the Terms
15.1. We may add, modify, suspend or discontinue features at any time.
15.2. We may also amend these Terms; material changes will be announced on the Service or by email at least 15 days before they take effect.
15.3. Your continued use after the effective date constitutes acceptance. If you disagree, you may close your account before the effective date.
16. Governing law and disputes
16.1. These Terms are governed by the laws of France, without regard to conflict-of-law rules. Mandatory consumer protection rules of the country in which you reside continue to apply.
16.2. Before going to court, we encourage you to contact us at contact@paratoregroup.com to seek an amicable resolution.
16.3. Failing amicable resolution, disputes will be submitted to the competent courts of Grenoble, France, except where mandatory law gives consumers the right to sue in their country of residence.
17. Miscellaneous
17.1. Entire agreement: these Terms, together with our Privacy Policy and Cookie Policy, form the entire agreement between you and LaunchLoop regarding the Service.
17.2. Severability: if any provision is held unenforceable, the remaining provisions remain in force.
17.3. No waiver: failure to enforce a right is not a waiver of that right.
17.4. Assignment: you may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
17.5. Force majeure: we are not liable for failures caused by events beyond our reasonable control (including outages of cloud providers, internet infrastructure, natural disasters, pandemics, or governmental measures).
17.6. Language: these Terms are drafted in English. In the event of a conflict between the English version and any translation, the English version prevails.
18. Contact
For any question related to these Terms, contact us at contact@paratoregroup.com.