Question 1

What is LaunchLoop?

Accepted Answer

LaunchLoop is a launch platform built specifically for AI SaaS. Instead of a one-day spike, every product lives in a continuous loop, Explore feed, category pages and leaderboards, where real reviews and steady traction beat launch-day choreography.

Question 2

Who is it for?

Accepted Answer

Founders, indie hackers and teams shipping AI products in a SaaS shape, agents, copilots, RAG tools, voice apps, generative apps, eval platforms and the long tail of vertical AI.

Question 3

How do I create an account?

Accepted Answer

Sign up with email or Google in under a minute. Email accounts need a one-time verification before you can submit, review or boost.

Question 4

How do I submit my product?

Accepted Answer

Go to Submit, paste your product URL, and the form pulls your title, description and favicon automatically. Add screenshots, pick a category and publish, your launch goes live on the feed within minutes.

Question 5

Is there a waiting list or launch day?

Accepted Answer

No. There is no queue, no Monday-only launch slot and no embargo. Submit when you're ready and your launch is live immediately, then competes in the loop.

Question 6

How does ranking work?

Accepted Answer

Ranking blends upvotes, written reviews and recency. Reviews are weighted more heavily than upvotes because they signal real usage. Older signals decay gradually so consistent products keep climbing.

Question 7

What's the difference between Explore, Categories and Leaderboards?

Accepted Answer

Explore is the live feed of new and active launches. Categories group products by type (Agents, RAG, Voice, Code, etc.). Leaderboards rank the best performers over three windows, This week, This month and All time.

Question 8

Why isn't my product climbing?

Accepted Answer

The usual suspects: a tagline that doesn't say what it does in one line, weak screenshots, no reviews yet. Ask early users to leave a real, specific written review, it moves rankings far more than upvotes.

Question 9

Can I relaunch a product?

Accepted Answer

Yes. Relaunches are a first-class feature. Ship v2, v3, v4 with new visuals, a version label and a public changelog, all attached to the same product page so your history stays intact.

Question 10

Do paid plans rank higher?

Accepted Answer

No. Plans give you more launches, more monthly credits and more boost capacity. Ranking itself is earned through reviews, upvotes and engagement, never bought.

Question 11

How do I earn Launch Credits?

Accepted Answer

Leave thoughtful written reviews on other AI SaaS launches. Each approved review pays out 1 credit. Founder and Studio plans also receive a monthly credit allowance (30 and 120 respectively).

Question 12

What counts as a quality review?

Accepted Answer

A few sentences that show you actually opened the product, what works, what's missing, what you'd try next. Generic “great product 🔥” comments are not approved and do not pay out.

Question 13

What can I spend credits on?

Accepted Answer

Boost (24h of extra reach in Explore), SuperBoost (7 days of stronger reach) and Relaunch. Every action has a published credit price, no auctions, no surprises.

Question 14

Do credits expire?

Accepted Answer

No. Credits never expire. A credit you earn today is the same credit you can spend next year.

Question 15

Where can I see my credit history?

Accepted Answer

In Account → Credits. Every transaction is shown in plain English with a reason, source and timestamp, more like a bank statement than a points page.

Question 16

What is a Boost?

Accepted Answer

A Boost gives your launch more reach in the Explore feed for 24 hours. Stack it whenever you have credits, no cooldown.

Question 17

What is a SuperBoost?

Accepted Answer

A SuperBoost gives your launch stronger reach in Explore for 7 full days. Longer impact, no cooldown.

Question 18

What is a Relaunch?

Accepted Answer

Relaunch (Founder & Studio only) lets you ship a new version with a fresh changelog entry, notifications and a week of extra reach. Most products hit their best week on launch #2 or #3.

Question 19

Can I run multiple boosts at once?

Accepted Answer

Yes. A Boost, a SuperBoost and a Relaunch can all be active in parallel, they stack rather than compete.

Question 20

Is LaunchLoop free to use?

Accepted Answer

Yes. Browsing, submitting, upvoting and leaving reviews are all free. The Free plan includes 1 active launch and 3 starter credits to try out boosts.

Question 21

What do paid plans add?

Accepted Answer

Founder ($19/mo) gives you 3 active launches, 30 monthly Launch Credits, all boost types and detailed analytics. Studio ($49/mo) goes up to 15 active launches, 120 monthly credits, multi-launch dashboard, branded feedback reports and team access.

Question 22

How do payments work?

Accepted Answer

Payments are processed securely via Stripe, card, Apple Pay or Google Pay. You receive an emailed receipt for every transaction.

Question 23

Can I get an invoice?

Accepted Answer

Yes. Every payment generates a downloadable invoice from Account → Settings, with VAT details where applicable.

Question 24

Can I cancel anytime?

Accepted Answer

Yes. Cancel from Account → Settings and you keep access until the end of your current billing period. No retention call, no dark patterns.

Question 25

Do you offer refunds?

Accepted Answer

Boost purchases are refundable within 24 hours if the boost has not yet been activated. Once visibility has been delivered, they are non-refundable. Plan subscriptions are not pro-rated on cancellation.

Question 26

How do I get a Featured Founder badge?

Accepted Answer

Reach the top of a leaderboard window (This week, This month or All time). Each top placement stamps a badge on your profile, including badges earned through relaunches.

Question 27

Can I embed the badge on my site?

Accepted Answer

Yes. The badge is served as a self-updating SVG from /api/public/badge/your-slug. Just an image tag, no iframe, no JavaScript.

Question 28

Where do people see my profile?

Accepted Answer

Every founder has a public profile at /u/your-id with every product you've shipped on LaunchLoop and the badges you've earned.

Question 29

What happens to my badge if I drop in rankings?

Accepted Answer

Embedded badges reflect your current standing live, and fall back gracefully to a generic “as featured on LaunchLoop” variant when needed.

Question 30

How do you prevent fake upvotes?

Accepted Answer

Rate limits per account, per IP and per device fingerprint, plus heuristic filters that discount obviously coordinated voting. A burst of upvotes from accounts that signed up minutes ago will not move the needle.

Question 31

How are reviews moderated?

Accepted Answer

Reviews are auto-screened for length, originality and signal, then spot-checked by the team. Low-effort or AI-spammed reviews are rejected and do not pay out credits.

Question 32

What happens if I'm caught gaming the system?

Accepted Answer

Filtered votes and reviews are silently discounted. Repeated patterns lead to manual review and, in clear cases, account suspension. We default to a conversation before consequences on first offences.

Question 33

How do I report a launch or review?

Accepted Answer

Every product page and review has a report button. Reports go to our moderation queue and are reviewed within 24 hours on weekdays.

Question 34

Do you allow AI-generated content?

Accepted Answer

AI is part of the work, most products here use it. What we do not allow is fake reviews or sockpuppet supporters. Be a real person with a real product.

Question 35

How do I reset my password?

Accepted Answer

From Account → Settings, click “Send reset email”. We email a secure reset link to the address on file.

Question 36

How do I manage email and in-app notifications?

Accepted Answer

From Account → Settings → In-app notifications, toggle which alerts appear in your bell. Account, security and billing emails are always sent.

Question 37

Can I delete my account?

Accepted Answer

Yes. Account deletion is available from Account → Settings and is permanent, your profile, launches and reviews are removed. Type DELETE to confirm.

Question 38

I signed up with Google, can I still use email?

Accepted Answer

Yes. Sign-in methods are tied to your account email. If you signed up with Google, use Google to sign in; you can still receive a password reset link to set a password later.

Questions,
honest answers.honest answers.

Getting started

The loop & ranking

Launch Credits

Boosts & visibility

Plans & billing

Profiles & badges

Trust & moderation

Account & data

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Questions, honest answers.honest answers.